10 general skills or competencies (Job family competencies) for Program Management Office Director
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Explains potential impacts and challenges of different change management processes.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers input relating to change in business processes, goals, and methodologies.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares and updates status reports of process changes to monitor progress.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees change management projects to prioritize multiple tasks under tight deadlines.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the implementation of change management to improve performance measures.
See 4 More Skill Behaviors
Skill definition-Planning, managing, and executing multiple related projects mapped to business objectives that improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Describes specific program management methodologies and functions.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Locates fundamental program problems and resolutions to all levels of management.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares program schedules to forecast activities or events within a program.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees successful management to execute program decisions and resolve issues.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates long-term and strategic objectives to satisfy customers in future years of the contract.
See 4 More Skill Behaviors
15 soft skills or competencies (core competencies) for Program Management Office Director
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
See 4 More Skill Behaviors
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the benefit and importance of high quality to drive client satisfaction and organizational success.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Escalates high-priority quality issues immediately to management for immediate attention.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements quality assurance and control programs according to the latest procedures.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Ensures internal quality policies adhere to industry standards and regulations.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Keeps up-to-date on current quality management processes as they relate to market and regulatory trends.
See 4 More Skill Behaviors
Summary of Program Management Office Director skills and competencies
There are 0 hard skills for Program Management Office Director.
10 general skills for Program Management Office Director, Change Management, Program Management, Project Cost Management, etc.
15 soft skills for Program Management Office Director, Business Acumen, Quality Management, Resource Management, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Director, he or she needs to be skilled in Business Acumen, be skilled in Quality Management, and be skilled in Resource Management.